Course Syllabus

Effective supervisory skills

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Introduction

Effective supervisory skill is essential for the delivery of high-quality service. Supervisory failures are the leading causes of conflicts and low productivity at workplace. Although so much focus has been put on changing cultures and the impact on an organization, it is no doubt, that proper leadership has always been the key to both the success and the failure of the company.

Objective

  • To describe the overview of supervisory skills approach.
  • To provide detail of roles of supervisor personnel.
  • To provide understanding of the problem-solving process, techniques and approaches used by supervisors.
  • To recognize the need to be in line with the vision and expectations of the organization.
  • To understand the importance of inculcating teamwork for all the members in the department.
  • To build awareness and encourage continual improvement within organization.

  • Content

  • Session 1:  Introduction
  • Describe the role of the Supervisor.

  • Session 2:  Optimizing Quality at Workplace
  • Describe technique to analyse the importance of Total Quality Management as well as how the supervisor plays a key role in ensuring quality improvement. In this session, participants will also learn quality techniques and quality circles activities..

  • Session 3:  Human Relations – Supervisor’s Role
  • Discover how a supervisor plays an important role in understanding subordinates emotional problems. Participants will also assess the fundamental problems in human relationships.

  • Session 4:  Overview of Motivating Skills and Teamwork
  • This session provides a comprehensive overview of how to develop motivation. Explain how to implement issues and improve teamwork performance.

  • Session 5:  Conclusion
  • Conclude essential topics.

    *Exercise workshop will also be delivered in each key sessions*

    Prerequisites

    None

    Who should attend

    This course is suitable for anyone who either already take a role concerns to this issue or expect to do so as;

  • Managerial staff
  • Supervisorory staff
  • Officer
  • Anyone who interested

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    Course Features


    LECTURES:  5 sessions

    EXERCISE:  2 workshops

    DURATION:  Appx. 6 hrs (Theory + workshop)

    LANGUAGE:  Thai

    MATERIAL:  English

    FEE:  eLearning 7,500 THB/pax.

    **In-house training, please request the quote.

    **This may be changed, click 'Enrol' to request the quote.


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    Benefit

    Upon successful completion of this training, participants will understand of the purpose, objectives and benefits of course description, Enhanced supervisory skills reflecting positively on business operations, greater credibility and respect for both individuals and the organization. Participants will know the process for managing for any situation over ambiguous instructions.


    Modules

    At isoconsult.org, we deliver training solutions to corporate, public sectors, multinational organisations inclusing private individuals. Our training matter experts have various industry knowledge, who know how to make their topics engaging to create a high valuable learning environment. Our dedicated consultant who had over 20+ years experiences and work incessantly to provide in-house training to clients. Our expertist designs various custom specific courses for many types of organizations.We also offer training in Thai, English, Japanese and Chinese as your request. To participate and complete the course, you will get;

  • Training material file in portable document format.
  • Training workshop or assignment.
  • e-Training certification.
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